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Business Profile

Banquet Facilities

Isabella's Boutique

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Banquet Facilities.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/10/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was shopping at the *************** on June 10th, 2024. I stopped in the store, i had a Francescas shopping bag, with one dress and receipt and $412 worth of Brighton merchandise, i saw a red dress and a white floral dress i wanted to try on, and i went to use the fitting room when i was told i had to give her my bags ( including purse ) to hang outside the door. I pulled out my recipes and said that is outrageous you would even ask me that i want to keep my items to myself so i can watch them and she told me she would watch my stuff since they have a shoplifting problem. I have never stolen anything in my life. I even showed her inside my bags. I dont feel comfortable without my purse and jewelry next to me and she said that was the store policy. I was completely embarrassed and humiliated being accused of possibly shoplifting And I left the store. Discriminating should be against the law, They should not be allowed to take someones bags or purse and watch them. Its outrageous. They need to update the policy and Im asking for an apology for being discriminated against.

Isabella's Boutique is NOT a BBB Accredited Business.

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