Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Tile Sales

Jrs Tile Solutions

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tile Sales.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromAdnan N.

    Date: 02/02/2024

    1 star
    I hired this guy to do a bathroom. He was initially friendly and showed up on time to give me the estimate. He demanded a deposit upon accepting the quote which I was ok with. He asked for materials to be ordered through ********** so he can pick them up. I ordered the materials and let him know they are available for pick up. He goes *** for few days during which I was texting him to get a response but without getting any answers. Few days later he texts and says that he had some issues with his car. The ordered items were no longeer available because they were not picked up in time. I ordered them again and asked him to do the pick up He said it will be done at 9 because he needed to do the framomg for my project. I take the day off againg and waited. No show no call. I message him around 10 if he is still coming. no answer. few hours later he texts saying that his guy got in a car accident. I asked to make sure the materials are picked before they cancel the order again. He said ok and he will be coming to do the framing the ucoming weekend. another no show. this time he said he had family issues. then he set up a date to do the framiming during the week. I had to take the day off again. and again... you guessed it yes... no show and no communication till 4 ish pm or so. again another excuse with family issues. then he promissed to come the following weekend. and again no show. finally I asked him to give me my deposit back. He said he will in the next few days. It has been about 3 months. no deposit was refunded. I messaged him about it. he said he was out of work for few months but he will be refundng me in payments. Now I think its time to go to the Best business bureau and have them deal with this unethical unreliable business. Do I recommend this business? I am not the kind of person to get in the way of people's livelihoods but I will not let someone else suffer through this. So the answer is no I will never recommend this business.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.