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Business Profile

Ecommerce

Gamma Billing, Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/11/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Gamma billing falsely charged my card ***** then said they refunded the amount on Nov.18th. I called my bank and they bank said they did not. I called and spoke to a rude lady named ****** who was unprofessional, rude and hung up on me. I need my money today plus any additional fees for the inconvience. I believe this is a scam company.I also sent emails to their supervisors ******* and **** who also refused to respond.the account # they have is ********* card info is 5143 77 last four# ****

  • Initial Complaint

    Date:05/28/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I Cancelled My ********************* Got Money Taken Off Of My Account, I Would Like To Get My Money **************** Cancel Again Whatever Subscription That Was Connected To It

  • Initial Complaint

    Date:08/13/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On July 10, 2023 I open online portal to one of Gamma Billing, *** paid subscription. I paid this subscription on this day using my credit card. The paid transaction on my credit card shows on July 10, 2023 for ***** and the transaction for subscription send to my email shows the same date. I enjoyed the content and had no trouble with the website until August 9, 2023. I did not have access to the paid subscription. The website refuse to accept my login information. I got into the paid website support in a form of chatting, talked to Rose. She try to help, but could not. I filled info for technical support no help there too. I cancelled my subscription and was confirmed by the website and by ****. I did not received a email confirmation of cancellation of the paid subscription. I checked my credit card transaction they still charged me for another month subscription of ***** that I have no access to.

Gamma Billing, Inc. is NOT a BBB Accredited Business.

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When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

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