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Business Profile

Website Maintenance

Simple.biz

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Website Maintenance.

Reviews

Customer Review Ratings

4.71/5 stars

Average of 65 Customer Reviews

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Review Details

  • Review fromLisa M

    Date: 07/23/2025

    1 star
    Our business has been getting frequent calls from this company, but there is never any one on the phone.
  • Review fromNicole B

    Date: 07/22/2025

    5 stars
    We are very happy to be working with Simple.biz. Their service is great and all their **** have been a joy to work with.
  • Review fromPeggie C

    Date: 07/16/2025

    5 stars
    We had **** ********* as our support person. **** was dedicated to solving our issue. He has complete understanding on what happened and was able to resolve our issue quickly. He was courteous and patient in addressing all our emails.
  • Review fromColton N

    Date: 07/14/2025

    5 stars
    **** ***** from Simple Biz is an excellent manager for our website! He is very responsive to requests and always asks for clarification when something is unclear, rather than assuming.
  • Review fromTiffany G

    Date: 07/08/2025

    5 stars
    *** H is our account manager. He is friendly, professional punctual and offers great suggestions. It always a pleasure *** **** out to him for assistance and getting his help with anything! Excellent customer service 100% of the time.
  • Review fromMicheal Frances S

    Date: 07/01/2025

    5 stars
    **** ********* is doing an excellent job for our small psychotherapy practice. He's sensitive to the needs of our practice. He attends monthly meetings with my team to be sure we are on track. I'm a busy therapist, and I don't know a lot about web design, SEO, etc. **** makes all that understandable to me, which is no easy task!Since he's been assigned to our account, we've seen an increase in new customers through the door...and that's what this is all about. I've only good things to say about **** *********.I recommend him with enthusiasm and without any doubt whatsoever.
  • Review fromJAMES F

    Date: 06/27/2025

    5 stars
    This is a great company that offers great service. They follow up quickly with concerns and go above and beyond the call of duty.Their prices are also very affordable.I highly recommend.
  • Review fromJason S

    Date: 06/17/2025

    1 star
    Avoid at ************************************** must be writing its own reviews to keep that 5-star rating, because our experience has been a nightmare. We hired them 18 months ago to build a website, and what they delivered was nothing more than a slapped-together mess full of copy-pasted content from our competitors. When we asked for revisions, our point of contact left the company, and we were completely ghosted.After months of trying, we finally reached someone only to find out it was the same person we originally worked with, now using a different name and email. He admitted this to us. Since then, weve been trying to cancel the service, but the phone number they provide doesnt even work and daily emails go unanswered. Total runaround.Theyve charged my card $3,400 and have done absolutely nothing of value. *** had to place a stop payment to prevent further theft. This company is 100% a scam deceptive, unprofessional, and completely unaccountable. Stay far away.
  • Review fromConnie J

    Date: 05/16/2025

    5 stars
    They, Kev T, currently, and the others have been very kind and patient with my "creative randomness". Appreciate them...
  • Review fromWilliam S

    Date: 12/03/2024

    5 stars
    Amazing. It is a beautiful site created without waiting months or paying thousands. I will be using simple.biz for my other company sites!

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