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Business Profile

Air Conditioning Equipment

Airo Comfort, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Air Conditioning Equipment.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/08/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We bought a portable AC unit model AC14MWS back on May *******. It was making a noise when we took it out of the box, but we got busy with farming and did not get it back to the store with in the 30 days. After several attempts to contact the company on the phone and through their e-mail at ********************************** and getting no response from them we took it apart. We found that the exhaust fan swirl cage was made wrong and rubbing on the housing. Tried contacting them several more times to buy the fan swirl cage but they won't respond. We have tried sending them several e-mails to the ********************************** but always get a message back undeliverable.

Airo Comfort, Inc is NOT a BBB Accredited Business.

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