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Legal Document Help

Legal Services for California

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:10/17/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I retained attorney Limor around June of 2022. Two months went by and even after having paid 93% of the retainer fee within 32 days, there was no work done with my case. Not even after I provided a written statement with a timeline of everything that has last happened with my case. I did not receive a drafted Declaration until 9/21 almost 4 months later. This was also due to the attorney's abrupt and sudden vacation shortly after receiving 93% of the retainer, approximately $6,000 out of $6,500. I had no choice but to wait. Every call and follow-up was initiated by me. On 10/06 I providedLimor with my declaration with my edits. On 10/07/2022 during one of our calls, I asked Limor to stop all work so that she can reevaluate my available retainer funds. This was a 16-minute call where we were discussing billing/costs and I was charged $127.50. Clients should not be charged for discussing billing. I was finally provided an invoice on 10/10/22 per my follow-**** On 10/11/2022 I received a "revised" declaration via email from Limor. Despite my request for work to stop as we discussed during the 10/07 call. Per attorney *****'s itemized invoice, she worked on the declaration on 10/10/22 against my requests. ***** still decided to bill me $637 for "editing" my drafted declaration. Which clearly shows, if seen side by side with myedits, there were little to no changes or edits made. On 10/12/22 Limor terminates her services to me shortly after I requesta quote from her onhow much more money I would need in order to continue. I want to be reimbursed for these two amounts totaling $764.50 by ************** I've attached the Invoice provided by the attorney, the Client Agreement, a screenshot of the length of the call on 10/07/22, and emails, currently researching how to obtain the recording of the call on 10/07 to prove my clear request to the attorney.

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