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Business Profile

Art Consultants

Witherells.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Art Consultants.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/19/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Unscrupulous! Misrepresents items up for bid. No follow-up or follow-through. Has been in the business for many years, and depends on the website to allow bidders to bid, yet the site is always down and not working properly making it impossible to bid and they let the auction go on anyhow. When caught selling an item cross-country, a misrepresented item, money will not be returned since the buyer could come at any time to view the item. From cross country? No finders fees paid when promised. Hand picks audience for live auction parties. No due diligence. No care for anything. Does not get top dollar for items being sold, and doesn't care. Does not take the time or bother to research items' authenticity or provenance. BEWARE!

    Customer Answer

    Date: 10/15/2022

    Every time we went to sign in, the computer on Witherells site would go down. We would email him, he would never respond. This happened time and time again along with this same thing happening with all the other auctions as well. May I call you next week when I am back in town?

Witherells.com is NOT a BBB Accredited Business.

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