We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Background Checks

CyberBackgroundChecks.com

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Background Checks.

Complaints

Customer Complaints Summary

  • 7 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:06/18/2024

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company provides personal information about me and makes money off of it. They charged random people to be able to look me up and see personal information about me which puts my safety and privacy in danger. This is going to be my only attempt at request a removal of all personal information about me from their website and PERMANENTLY suppress that information from showing up on their website again as well as being sold to other parties. If my information shows up on their website again I will contact my lawyer to bring a legal case again them and I will reach out to the appropriate governmental agency to request further investigations into the companys business practices.

    Business Response

    Date: 06/28/2024

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to reflect online.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.


    Best Regards,
    CyberBackgroundChecks.com

    NOTE:  CyberBackgroundChecks is dedicated to helping you find people and learn more about them in a safe and responsible manner. CyberBackgroundChecks is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:05/07/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has consistently provided misleading information to my employer and the information has caused me to lose my jobs. This company has claimed that I had no proof of auto insurance that would allow me to maintain my independent contract status. By providing misleading information and misleading statements have caused me to lose several jobs. I have provided these companies with proof of insurance and have also offered to have the company contact my insurance company but every time my insurance company verified my insurance status, this company would provide false claims. I have also tried contacting the company by phone regarding this issue but most of phone contacts and answering services are outside *****************. So the company makes it impossible for an individual to speak with a person or with the company associate. The company recommends contacting them by email just to avoid confronting them about these misleading information. The company also outsourced these telephone calls which most companies are now using this strategy to evade detection and States and Federal laws and regulations. These fraudulent practices have become increasingly common among companies by outsourcing their services to allow them to mistreat ***************** and customers. Background checks or Checkers as they are called have the head quarters I believe they are located in ********** and whenever you try to contact them, they have made it impossible. You would most likely be talking to answering service. I would wish that the *** for this this would be invited by congress to go in ************ to discuss this matter and answer questions. Because the issue is effecting so many Americans and providing misleading information and misleading statements can definitely destroy a persons credibility and career. What Checkers or Background has done to many people can cause hardships for families and can lead to homelessness. My hope is that I pray that this issue can be exposed.

  • Initial Complaint

    Date:04/21/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I want my name and any information regarding me to be removed.Cybersecurity or not my information is not for sale and did not approve of this background check that contains false information as well.Please remove my name as well as the other listed as related as it is false.***************************, *************************, *********************************

  • Initial Complaint

    Date:03/18/2024

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    PLEASE FOREVER REMOVE MY PRIVATE ********** INFO:**********************************************************************

    Business Response

    Date: 03/27/2024

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to **************.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    CyberBackgroundChecks Customer Support
     
    NOTE:  CyberBackgroundChecks is dedicated to helping you find people and learn more about them in a safe and responsible manner. CyberBackgroundChecks is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 03/27/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.

  • Initial Complaint

    Date:01/29/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have requested since November 2023 to remove information from there website, I'm shown as *********************, ******* L, ****, age 65, ***********, ** ****************, I work for Law Enforcement. I need it removed for that reason.

    Business Response

    Date: 02/13/2024

    Hello,


    We are happy to assist you with the removal of your information from being shown on our website.


    Please copy and paste this URL into your browser to be brought directly to our opt out page and follow the automated process online: ******************************************


    For additional information about the removal of your information, please visit our Privacy Policy found at
    ******************************************



    Best Regards,
    CyberBackgroundChecks.com


    NOTE:  CyberBackgroundChecks is dedicated to helping you find people and learn more about them in a safe and responsible manner. CyberBackgroundChecks is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 02/13/2024

    I am rejecting this response because:

    I have followed these directions numerous times and filling out to be removed and they don't follow thru in removing the information.

     


    Business Response

    Date: 03/04/2024

    Hello,

    We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.

    Best regards,
    CyberBackgroundChecks Customer Support
     
    NOTE:  CyberBackgroundChecks is dedicated to helping you find people and learn more about them in a safe and responsible manner. CyberBackgroundChecks is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:12/25/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I did not authorized cyber background checks to publish my personal information on this website: ********************************** and request for them to immediately remove all of my information whether accurate or not from their website and any of their affliated websites. The information about me on this website puts my family and me in danger and violates our privacy.

CyberBackgroundChecks.com is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.