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Business Profile

Battery Storage Wholesale

Tire Pros

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Battery Storage Wholesale.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/19/2023

    Type:Sales and Advertising Issues
    Status:
    UnresolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My parents took their **** ****** rav4 to ****** tire pros. It had a whine in the power steering system. She was charged $60. She was only provided the alignment specs not an invoice of what it was for. I had called and spoke to a lady then a man(the one who did the alignment)at the business. The man was rude and kept raising his voice while I am remaining calm. He said the rack and ***** was installed incorrectly but he went ahead and did the alignment anyway and that the passenger side was able to align but passenger side didnt. He said that he will do her a favor and realign her car once it is installed correctly. I had took it to another shop where I was informed that the pressure had to get tightened and adjust from the top intermediate shaft. I don't believe *********** should have taken her money if they were unable to perform it correctly. She was also not provided an invoice for the "work" that was performed.

    Business Response

    Date: 06/19/2023

    She was Not charged. She was only provided the alignment specs due to the rack and ***** being installed incorrectly. Like the other shop said, The pressure had to get tightened and adjust from the top intermediate shaft. Therefore, No charge 

    Customer Answer

    Date: 06/19/2023

    I am rejecting this response because: they first said alignment was 80 and then my mom said she is leaving because she does not have 80 and they said 60 is ok. They took 60 from her. She just wants the 60 returned to her. She paid cash. 

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