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Business Profile

Medical Doctor

MD Urgent Care, Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/02/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    To whom it may concern I'am writing your department because my wife went to urgent care and after she provided her ******** and medical insurance cards we were billed $52.84. Please note that in their own advertisement they stated that they accepted the following insurances (1) ********** (2) blue shield (3) Cigna (4) health net (federal) (5) ******** (6) Tricare & (7) va ********** And my wife had ******** during her visit. If you go on their own website you can see it for yourself. My question ? is " Why is MD urgent care still sending us these bills when she had our insurance cards and they made copies of them. The reason I'm contacting your department is I have durable power of attorney for my wife. What we are requesting is for your department please inform MD urgent care to "?? STOP sending us these bills. "THANK YOU FOR YOUR ASSISTANCE ***************************/ DURABLE POWER OF ATTORNEY TODAYS DATE IS February 1st ****

MD Urgent Care, Inc. is NOT a BBB Accredited Business.

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