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Business Profile

Uniform Supply Service

Mission Linen Supply
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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Mission Linen Supply's headquarters and its corporate-owned locations. To view all corporate locations, see

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Mission Linen Supply has 7 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Jessa K

      Date: 07/29/2024

      Please don't get yourself into one of their contracts. They promise and show you great quality sheets/towels and then start bringing you a completely different awful quality as soon as you are locked into a 5 year contract. Because of signing your weekly invoice as that's how they sneakily put that 5 year contract in.You'll be getting terrible quality and they won't let you out of contract.Management will promise that it will change but that will only be for a few months. Now I have to hire an attorney just to deal with this terrible contract.?

    • Tim M

      Date: 01/17/2023

      I was trying to clear up some invoices for one of my locations and during that time I requested copies of the invoices in witch they claimed to send and wouldn't re send. They kept on saying I signed an agreement and when asked proof of that agreement it turned out I did not sign one for that location as my name or email wasn't attached to it. I was lied too by there district manager as well as being threaten with a lawsuit if I didn't pay the invoices when the whole time I did agree I owed for invoices but I never received them and wanted to verify everything before payment because I knew I was being over charged for extra service that was not asked for. I made a complaint to corporate asking if they support there lower end managers threatening law suits to there customers and they never responded. They value money over customer service, there word is always right and will add on additional services on there own leasure and claim they are right with no evidence to back it up as I requested them to do so and instead of doing the simplest of request the local manager sends me an email basically saying we have all the necessary paperwork (in witch they wont provide) to pursue legal action against me. Only positive was the driver I had at my other location he was excellent with customer service and doing his job but because of the tyranny of the managers and being in this business for over twenty years I never been treated or been threaten with a law suit by any vendor when requesting copies of invoices and a service contract.

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