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Business Profile

Virtual Assistant

Rocket Doctor

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Robert C.

    Date: 01/28/2024

    This is not the same as going to a physical real physician. They don't read patients medical notes at all when you get a new appointment. Instead they ask "What brings you here"I was always detailed and clear in explaining my health history but no reference is made to that detailed previously explained conditions and problems.The customer support people are excellent at setting up appointments. It took me 2 or 3 attempts on my phone with no successful connections.Finally bought a camera and mic...waste of money.One psychotherapist wasn't even paying attention and thought I was talking about a deceased 19 year old brother ...not my son. I am 68 years old ...you do the math.Each and every time you talk with a doctor you have to give all your information again. Their top specialist said "I just came back from vacation with my family" And amazingly "I don't get paid to read notes"I finally refused to tell my whole health history and gave up.They started me on a prescription. I have requested they advise me if they are renewing.Basically I am no better off from contacting Rocket Doctor and must find local resources for treatment.

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