Reviews
Customer Review Ratings
Average of 7 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromDebbie S
Date: 05/02/2025
5 starsWe contracted River City Windows to repair a leaking window that was installed by a previous owner. ******* was scheduled to assess the work the very next day. He was prompt and very professional and we received his quote that same evening. The cost was reasonable and competitive so we approved the quote immediately. The very next day ****** and ***** called me with an arrival time and arrived on time. They are very polite and professional and did a beautiful job of repairing our window, the window sill and sealing it up. In addition, they painted the exterior stucco around the window to make everything look good as new. I will definitely recommend River City Windows to friends and family and hire them again for any of our window needs.Review fromNeha K
Date: 09/16/2024
5 starsWe had a great experience with the entire team. I was worried about getting our windows changed with a toddler in the house. But they made it quick and easy. Cannot recommend enough. From pricing to installation - flawless.Review fromBen N
Date: 09/02/2024
5 starsWe had a great experience with River City Windows. From the initial quote to installation took 5 weeks, which exceeded our expectations. We ordered 8 windows, a patio slider door, and a front door. ******* and ***** did excellent work removing the old windows/doors while taking care not to damage the stucco...and installed the new windows/doors, all in one day. They were also polite and respectful of our home, and answered ALL of our questions! I highly recommend you give them a call if you are in need of new windows and/or doors!FYI - Remember to add sales tax to the quote you receive. It was not listed and we hadn't planned on the additional $1,000.Review fromShelley G
Date: 05/15/2024
5 starsI would rate them more than five stars if I could. I could tell it was going to be a great experience from the get go. The owner **** was very responsive and after a thorough examination of the existing windows, provided a very reasonable estimate for the renovation.************************** and ****** were tasked with the installation of the windows and they did an amazing job! The new windows are absolutely fantastic. They were very respectful and professional and went above and beyond to really make sure that the windows were perfect. They were able to install and trim out 19 windows including 2 beautiful arch windows that needed extra modifications.Besides the beautiful aesthetics of the new windows, they also keep the house much cooler and function perfectly. I could not be happier with the results. This is definitely the place to go if you are considering new windows.Review fromLaureen B
Date: 02/01/2024
5 starsWe hired Rivercity windows to come and replace all the windows in our house, and all our sliders. The team was very respectful very kind. They are very responsive when I have questions or emails or text them. This was a big project, if your looking for window replacement- I would call them. best pricing - best service.Review fromEd M
Date: 01/02/2024
5 starsEd M
Date: 01/02/2024
You can't go wrong hiring this company. I don't think it would be possible to have another company top the quality of service and product for the money we paid. We are extremely happy with the choice we made. Our Milgard vinyl windows from River City Windows were everything we hoped they'd be. Thanks ******* and everyone at River City Windows!
River City Windows
Date: 01/18/2024
Hi, *** Thanks for taking the time to share your positive experience. We truly appreciate it!Review fromSue S
Date: 08/02/2023
5 starsJust had a Milgard sliding patio door installed. What an amazing difference! Highly recommend River City Windows for their price point and professional installation (and quality product). The installers made a perfect fit, though challenging with the dark hardwood floor. They were proud to make it perfect!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.