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Business Profile

Auto Parts

Custom Wheel Adapters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Parts.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/01/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The purchase date was 06/19/25 for $193.95 for **** Ranger Hub Centric Wheel Spacers for models 2019 and greater. We ordered 1/2" wheel spaces and extended lug nuts. The lug nuts don't go through, the studs aren't long enough with the spscer on. The website said this wheel spacer and extended lug nuts would work with our 2025 **** Ranger and they don't. I Contacted the company and they said sorry. Go buy longer studs. Which defeats the purpose of even buying these with extended lugnuts.

  • Initial Complaint

    Date:07/31/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Wheel spacers are being sold with under sized metric equivalent wheel studs. I ordered 1/2-20 which is .500, customers are getting a ***** wheel stud size. The 1/2-20 lug nut threads onto both.This is a safety hazard!

    Customer Answer

    Date: 07/31/2024

    This is the receipt that I received to my email. 

Custom Wheel Adapters is NOT a BBB Accredited Business.

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