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Business Profile

Business School

The Art Institute of California - Inland Empire

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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  • Initial Complaint

    Date:09/01/2022

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I attended the art institute Inland empire San Bernardino ca from April 2016-sept 2018 had all A grades. 2 B’s one B+ over the two years. I have student loans I owe. And paid Ai for my transactions to be sent to [email protected] over a month. Ago now it says 3-4 weeks. Nothing has been sent. The school closed. I went to the correct online site paid for transcripts $15 and again $15 and they have sent nothing. I am trying to finish my degree. I was inducted to alpha beta gamma as a result of my consitantly good grades over the two years I worked very hard and I just need them to send my transcripts. They can’t say I don’t have any I have two years of student loans backing up my attendance also. I have sent multiple emails. They said oh it takes 3-4 weeks. It’s been more than 4 weeks and nothing has arrive at my new school ai is not Shari g records with parchment.com. I also called the state sept of education and the state bureau of higher education and post secondary schools. Everyone says we can’t help you. Why won’t they send my transcripts? Please help me get them sent so I can’t move forward with my education and my life. O paid $30 already for them and have record of that also. Thanks *********3 porfidia moon caputto

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