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Business Profile

Business Process Management

Coast Processing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Business Process Management.

Complaints

Customer Complaints Summary

  • 9 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/28/2024

    Type:Sales and Advertising Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have paid thousands of dollars to coast processing/Litigation ************** for their debt resolution program and in return had NO services performed on my account and my credit score has been ruined as a result. I cannot get in touch with ANYONE.
  • Initial Complaint

    Date:04/11/2024

    Type:Billing Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed up with debt relief through this company for my *********** Credit Card and paid them ****** a month for over a year ***** months back in 2019-2020. Now *********** is stating they never received any money from this company and now they are garnishing my wages for something I thought I was paying through this company.
  • Initial Complaint

    Date:11/08/2023

    Type:Billing Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company was a debt validation program. When payments were made, there was to be an escrow account to help pay your debt once the debt had been validated. I was instructed to stop payments on the debt and if there were to be a court hearing, there would be legal representation. There was no legal representation and I have two court file judgements against me. I called the attorney numerous times with no return call. No returned emails. I was told there was a client portal where we could see where money was going. Every time i called to set that up, it was "still in the process of getting set up" but they were going to notify me once it was. I was never notified. I did not know I could contact BBB to get help, I just tried to forget about the mistake I made. However, fast forward two years, and that mistake is still taking a toll on me financially. I just recently started looking into getting my money returned to me (even though all of my debts have been taken care of), but I have now found out the company has file for bankruptcy. I'm not sure if there is any other way to go about receiving a refund, but since I lost over $10,000 to that company that did not do anything they said they were going to, I thought I would at least try. Below are the automatic withdrawals from my bank account. Each date listed $423.70 was withdrawn from my checking ******************* Dec 8, 22 2021: Jan 5, 20 Feb 2, 17 Mar 2, 16, 30 Apr 13, 27 May 11, 25 Jun 8, 22 Jul 7, 20 Aug 2, 16, 30 Sept 13, 27 Oct 12, 25 Thank you.
  • Initial Complaint

    Date:06/13/2023

    Type:Service or Repair Issues
    Status:
    UnpursuableMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company took thousands of my money, claiming that they were going to get me out of debt. They started as coast processing, and later switched to lpg. They did not get me out of any debt and i paid them monthly, they later went out of business without informing and didnt show up to my court case that they were supposed to represent me. They never told me that they went out of business and wouldnt be representing me in court. Nobody showed up to court and now i owe way more money then i did before i started the program and lost all the money i paid them, to do nothing.
  • Initial Complaint

    Date:04/05/2023

    Type:Product Issues
    Status:
    UnpursuableMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company is a scam and has been shutdown. *** asked to get a refund and was never issued one before they were shutdown. It was formerly known as LPG law. They owe me $8,120.07. Below I attached how much I had paid them
  • Initial Complaint

    Date:03/22/2023

    Type:Product Issues
    Status:
    UnpursuableMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired coast processing to help with my debts. They charged me 7/750.00 a month, about 5 months in they hired an attorney to look at my case to help with bankruptcy. Coast processing after became LPG. Now today they are Oakstone, which does not deal with bankruptcy. The attorney never returns emails or doesnt answer phone. Its been 2 1/2 yrs he has not filed yet. *** emailed him to do so and I get nothing from him. So I believe at this point Ive been scammed.
  • Initial Complaint

    Date:08/30/2022

    Type:Billing Issues
    Status:
    UnpursuableMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    For the past 2 years every month I paid them $445.50. To help me with my debt. They did nothing. Now I'm being sued by one of the creditors. And a judge in a court of law has granted the creditor that I pay the debt plus. I can garentee that they never sent a lawyer to the hearing. So now I'm...... I wasn't even allowed to speak to the creditor because of them being my lawyer. That's what makes me even more angry. Because I could of did a better job then they did. But I couldn't because they were my lawyers. So now I just received notice that I have to pay way more than what I really owed. Signed by a judge. They should pay them and give me my money back seeing as how they didn't even send a lawyer to the hearing. Please contact me about this. I can also send you the court papers that I received saying I have to pay them back more then what I owe them and intrest if I don't pay right away. Thank you.

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