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Business Profile

Adult Entertainment

MGF LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Adult Entertainment.

Complaints

This profile includes complaints for MGF LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

MGF LLC has 2 locations, listed below.

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    • MGF LLC

      3525 Del Mar Heights Rd #206 San Diego, CA 92130

    • MGF LLC

      IP address 209.123.166.38 Piscataway, NJ 08854

    Customer Complaints Summary

    • 8 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/28/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This site owes me $750 and has not paid out for almost two years now. I want my money that they owe me and hundreds of other models.

    • Initial Complaint

      Date:07/17/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been selling on this site and the company has not sent me a check for the money that I am owed. As of right now they owe me $360, and they owe money to hundreds of others as well. I don't know what to do at this point. I would just like my money.

    • Initial Complaint

      Date:06/04/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hello! This company has not paid me and it has been over a year. Contacted them and they kept making excuses and are now ignoring me and have deleted their help center. I am owed two separate checks that total over $1,000.

    • Initial Complaint

      Date:12/14/2023

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company claims to pay within 30 days of confirmation, but it was been 10 months and still no pay out. They will not reply to emails anymore, and they will not pay out what they owe to many models. They are still accepting new models without paying the ones they owe. They changed the "contract rules" without having anyone sign a new document. They are withholding my earned money. They advertise that they pay for the content we sell, this is false advertising

    • Initial Complaint

      Date:11/03/2023

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The company my girl fund is avoiding my messages and emails in regards to the money I earned using their adult live chat site. I was selling content and live chatting for several weeks and cannot access the money I earned and I cant get anybody to answer with the reasoning behind it or a solution. This is a known issue amongst several girls using the site.

    • Initial Complaint

      Date:11/03/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The buisness is not paying out models . People need to be made aware as they continue to take on new models and take customers money but refuse to payout the models.

    • Initial Complaint

      Date:09/22/2023

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ive reported this site once before due to not allowing me to cash out on the money i earned on their site, i cant find any other way to reach out to the site other than through email which they just respond with a generic pre-written email and say they are having issues chasing out and that it will be resolved on various dates its been since june ive been waiting with no luck at all, apparently i am not the only girl having this issue with them i just want to cash my money out and be done with this site its definitely a scam

    • Initial Complaint

      Date:09/05/2023

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This business advertises a service for men and woman a service for exchanging goods and services and they did not deliver on the service that are to provide. Selling videos and pictures, the client paid and the business did not pay me. Advertises I will be paid in thirty days and I have not been paid since December.

    MGF LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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