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PedicabLIMO LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/17/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    A 7 minute pedicab ride that I was told was 2 dollars a minute got billed to my credit card for ***** absolute scam artists, I have the time stamp of messages to know how long I was on the pedicab.

    Business Response

    Date: 07/24/2024

    THis is statement from Square Team that this was not me who charge *************************** for $61.99. I don't have any chargers on my account and I'm not able to refund any money to this person.

    Hey there,
    It was a pleasure chatting with you today but I wish the circumstances were different. I took a look at the screenshot you provided us from your customer who is reaching out for a refund. The date, card number, and amount do not match or come close to any transactions in your account.
    We cannot find any charges under the last 4 digits of the card they provided either.
    Their best route at this point is to reach out to their bank. If that is unsuccessful, they need to pursue it externally. Please let me know if you have any questions.
    Have a great day!
    ******
    Merchant Engagement Manager
    Square & Weebly

     

     

PedicabLIMO LLC is NOT a BBB Accredited Business.

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