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Business Profile

Architect

Design Appruv Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Architect.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/10/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Was offered design services based on retainer with no services rendered

  • Initial Complaint

    Date:01/13/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Paid almost $6,000 for engineering plans that were never delivered

  • Initial Complaint

    Date:12/23/2022

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have a contract with Design Appruv for design and drafting a code compliant custom home and processing the building permit.

  • Initial Complaint

    Date:10/06/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired design appruv to remodel our home. I paid a down payment of 4K to get started. Since the beginning Ive been dragged in circles, first they had Covid, now one person left and so they had to start my project, now their company is getting smaller, now there is a tragedy in the family. I dont get responses from them, their phones dont work. Its been a year and I feel like they stole my money and ran with it. I keep asking for a refund but the owner **** just keeps making excuses

  • Initial Complaint

    Date:09/06/2022

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    -Signed contract for architectural design for ~500sq ft. residential extension on 2/16/2021 (been 19 months to date)-Paid $10,152.22 (for Design+Permit Mgmt, HOA ******************** Structural Engineering); no services have been completed other than a proposed design -Multiple turnover with designers -Been in contact with CEO *********************, and Operations Director ******************* since January 2022 to get resolution (had at least 10 emails and 4 one on one calls detailing issues with change of designers and incomplete work); **** and *** said they would get back to me with a plan and never got back; they are not responding to emails and their phone system does not work -I am requesting for the activities I paid for to be completed or refund my money

Design Appruv Inc is NOT a BBB Accredited Business.

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