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Business Profile

Autism Therapy

ABS Kids

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Autism Therapy.

Complaints

This profile includes complaints for ABS Kids's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

ABS Kids has 16 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • ABS Kids

      2820 Camino del Rio S San Diego, CA 92108-3821

    • ABS Kids

      38625 Calistoga Dr Murrieta, CA 92563-4877

    • ABS Kids

      2300 Boswell Rd Ste 180 Chula Vista, CA 91914-3523

    • ABS Kids

      9600 Center Ave Ste 160 Rancho Cucamonga, CA 91730-5838

    • ABS Kids

      1500 Iowa Ave Ste 210 Riverside, CA 92507-2179

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/05/2024

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My job never paid me for the time i worked in july and june i asked them multiple times about paying me, i work with kids in a center my time was from 12-2 pm i have texts showing my clients mom picking her up at 2pm on june 21st and july 2nd.

      Business Response

      Date: 11/13/2024

      Hello-

       

      Here is our response to this complaint:

       

      ****** ****** separated from ABS Kids on 10/14/24 and sent an email to the ************************** on October 15, 2024 indicating that she did not receive payment for work performed on June 21, 2024 and July 2, 2024. A paycheck for the time she worked on June 21, 2024 and July 2, 2024 was overnighted to her address on file and arrived on October 17, 2024. Upon receiving notice of Ms. ******* submission to the BBB, we have determined that the paycheck that was overnighted to Ms. ****** is undeposited and have confirmed with her that she is not in possession of the paycheck. We are resending a paycheck to Ms. ****** for work performed on June 21, 2024 and July 2, 2024.

       

       

       

      Thank you,

      ******

       

      __

       

      ****** **********, *** PHR

      Human Resource Business Partner
      Pronouns: She/Her/Hers

      **************| 5664 | ***************************************************************************************************************************************************

      Customer Answer

      Date: 11/13/2024


      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

      Regards,

      ****** ******

       

    ABS Kids is NOT a BBB Accredited Business.

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