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Business Profile

Auto Repairs

Japanese Carmasters

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromHAESUNG K

    Date: 11/30/2023

    1 star

    HAESUNG K

    Date: 11/30/2023

    I went to this repair shop to get my car fixed and they replaced Mask Air Flow Sensor even though it was not the problem. They over charged me for the service that was not the problem and the stuffs they replaced on my vehicle was all loose. I had to let other mechanic tighten up the loose stuffs and I still have the same problem on my vehicle. From my experience with this repair shop, I believe they dont know what they are doing!

    Japanese Carmasters

    Date: 12/04/2023

    I am very sorry you feel that way sir. ** diagnosed your vehicle and there many concerns with it as we noted all the issues we found. The mass air flow sensor tested bad so we recommended to replace it and did so with your authorization. There are other problems with your vehicle that need  to be addressed and i offered to run the diagnosis at no additional charge. All my technicians have over 20 years of experience and stand behind their work. My offer still stands If you would like us to diagnosis your concern at  no additional charge, please let us know. My recommendation is to always have a vehicle checked out prior to purchasing so you know what you are buying, Never go by what the seller is telling you, always get a second opinion. Especially if the seller tells you he is a mechanic.

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