Complaints

This business has 0 complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:06/27/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My complaint is about ******************. I opened a new account with this company and since receiving the card, every purchase I tried to make was flagged as a high risk. I have called over a half dozen times and now my card has been locked and I will not be able to use it for over 2 weeks. They are continuing to charge me interest and say that if I cancel I will need to pay 150 dollars for the annual fee even though I've never been able to successfully use the card without problem

  

  Business Response

  Date: 07/11/2025

  Mr. ********, 

  Review has confirmed that Accredit Debt Relief does not have record as you as a enrolled customer.  It would appear you concern may be with Destiny Mastercard.

   

  Sincerely,

  Accredited Debt Relief

• Initial Complaint

  Date:06/23/2025

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I called Accredited Debt Relief about consolidating my credit cards on June 17 0f this year. talked to a guy named ****.We went overthe details Monday morning and I told him that ai would get backwith him the next day.When I called him, he said that everything was already started. I said what about a signed contract with the terms nd he said thhat one of my sons signed it .I asked which one and he didn't know. Then I asked well where is this ciontract that my son signed and he said that he sent it via text. Something is not right .Can you help me cause I don't know who to turn to.

  

  Business Response

  Date: 07/11/2025

  Mr. *****, 

  Our records reflect that you have had the opportunity to address this matter with an account manager and have elected to remain enrolled.  Should you have any further questions, please do not hesitate to reach out.

  Sincerely,

  Accredited Debt Relief

• Initial Complaint

  Date:06/15/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This business calls 4-5 times a day after requesting to be put on their do not call list multiple times.

  

  Business Response

  Date: 06/16/2025

  Ms. *****,
  
  
  Thank you for the opportunity to address your concerns.
  
  
  We regret any inconvenience.  Your phone number has been added to our DNC list.  We are hopeful this will be a satisfactory resolution to your concerns.
  
  
  Sincerely,
  Accredited Debt Relief

• Initial Complaint

  Date:05/17/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  BEWARE OF THIS COMPANY!They are not exactly a debt consolidation company.They want to get info from you and then offer you a program that crushes your credit. They negotiate your debt and then the creditor reports late payments and unpaid accounts on your bureau.Find a reputable lending institution to help. This is not one of those. These people want to ruin you in a different way than just having debt.Also ******* ******** is an agent that works for this company. Shes slick, making you think youre being helped but I caught her and this business in their act. Just not slick enough!Again, BEWARE OF THIS COMPANY AND THEIR SLICK CUSTOMER BAITING!

  

  Business Response

  Date: 06/02/2025

  Mr. **********, 

  Thank you for the opportunity to address your concerns.

  Review confirmed that during your interactions, the agent set proper expectations for what the program is and how it is designed to work.  All aspects of the program, including impact to credit worthiness, we covered.

  Should you have any additional concerns, please do not hesitate to reach out.

  Sincerely,

  Accredited Debt Relief

  Customer Answer

  Date: 06/02/2025

  The business response was a generic response to save face to the BBB and whoever sees the review.

  The representative of the company NEVER told me anything about the ways their program would hurt my credit until after I gave them my personal info.

  This is a complete scam and their goal is to take your money and leave you in a worse position than you started in.

  

  Business Response

  Date: 06/12/2025

  Mr. **********, 

  Thank you for the continued opportunity to address your concerns.

  As previously stated, all information is provided in a transparent fashion both verbally and in writing.  This includes credit impact.

  Sincerely,

  Accredited Debt Relief

• Initial Complaint

  Date:05/13/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I applied for a $5000 loan with Accredited debt relief and was asked for $110 filing fee 5/12/25 and today I sent$280 to complete the filing feeds and this moneyvwas to be refunded back to the loan amount. Now they are asking for $300 to get a new OTC before the funds would be depositedvin my bank account.

  

  Business Response

  Date: 05/28/2025

  Ms. ****, 

  Records reflect that you had a discussion with one of our agents, however no funds have been collected in any capacity.  There is no loan in process and no funds scheduled to be removed. Should we be able to provide any additional clarifying information, please do not hesitate to reach out.

   

  Sincerely,

  Accredited Debt Relief

• Initial Complaint

  Date:04/25/2025

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  These people will NOT stop calling me. I used their online calculator but ended up not deciding to use them, but I still get numerous calls every single day from different numbers. Im register on the do not all registry and I dont know what else to do.

  

  Business Response

  Date: 05/08/2025

  Ms.  *******, 
  
  
  Thank you for the opportunity to address your concerns.
  
  
  We regret any inconvenience.  Your phone number has been added to our DNC list.  We are hopeful this will be a satisfactory resolution to your concerns.
  
  
  Sincerely,
  Accredited Debt Relief

• Initial Complaint

  Date:03/31/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  ******* For Damages, bullying and harassment.Not setting an actual Parenting Plan as a Family Attorney. Going against a Mother to Reduce Child Support from the (Father) Party He's Representing.

  

  Business Response

  Date: 04/16/2025

  Ms. *******-********,

  We have been unable to locate you in our system.  We urge you to ensure you have contacted the correct company as we provide assistance with debt relief, not legal services.

  Sincerely,

  Accredited Debt Relief

• Initial Complaint

  Date:02/28/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I signed up for debt consolidation program in 2024 and I have yet to see results. I dont think whoever is working on my account is working on it. I am 9 payments in the rear on one of my credit cards. There is no way you are telling me that you have not been able to get resolution on my account. I know other individual who have used National Debt Relief and they told me there resolutions went pretty fast. If you guys cant get going on mines I want to cancel the program and take my business elsewhere. I want a call back from the person who is actually working on my account to get resolution. I am aware that they have not attempted to contact any other creditors on my account accept one. If I cant get a response or o I dont get a call back I will be consulting an attorney as this program seems to be a sham.

  

  Business Response

  Date: 03/06/2025

  Ms. *************************** you for the opportunity to address your concerns.
  
  
  A thorough review of your program was completed as it relates to the issues you addressed in your communication.
  
  
  Review of your program confirmed that you have approved a resolution on one of your enrolled accounts.  This resolution is ongoing and was approved less than one month into your enrollment, exceeding expectations.
  
  
  At the time of your enrollment the proper expectations were set that you could expect to see your first resolution within three to six months, and then others subsequently as funds had the opportunity to accumulate in your dedicated account.  ********************** has exceeded these expectations.
  
  
  We have scheduled to have an account manager reach out to address any remaining concerns.
  
  
  Sincerely,
  Accredited Debt Relief 

• Initial Complaint

  Date:02/13/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have asked to be removed from the call list and they continue to call me every day. Emon is the name of the person calling me and he is extremely aggressive. I do not want to be contacted anymore and I will not be using their services so they are wasting their time. I have blocked numerous numbers but Emon and accredited call me from different numbers. At this point it is harassment. I want it to stop.

  

  Business Response

  Date: 02/20/2025

  Ms. *****, 
  
  
  Thank you for the opportunity to address your concerns.
  
  
  We regret any inconvenience.  Your phone number has been added to our DNC list.  We are hopeful this will be a satisfactory resolution to your concerns.
  
  
  Sincerely,
  Accredited Debt Relief

• Initial Complaint

  Date:02/01/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On 1/31/2025 I spoke with a ***resentative named N ********* made it very clear several times that I did not want any loans or my credit pulled. I was only calling to inquire about the debt resolution program! I checked my email to find out he ran a credit loan without my permission to Above lending & I dont know what else honestly but I immediately called back to make a formal complaint & cancel everything. I want them to correct this as soon as possible and have those inquiries removed immediately as they were not authorized & I want to know what is going to be done about this! This *** that ***resented FIVE Lakes law lied & I need help having something done about this! Thanks in advance

  

  Business Response

  Date: 02/15/2025

  Ms. *******, 
  
  
  Thank you for the opportunity to address your concerns.
  
  
  We are happy to see you have had the opportunity to address your concern with an account manager.  Should you have any remaining questions please do not hesitate to contact us.
  
  
  Sincerely,
  Accredited Debt Relief