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Business Profile

Debt Consolidation Services

Accredited Debt Relief
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This business has 0 complaints

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

  • Initial Complaint

    Date:11/17/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I requested information about debt consolidation from Accredited Debt. I talked to a representative and decided not to proceed. Since then, they have been calling me several times a day. I have answered three times and told them to take me off whatever list they have and STOP calling me. But the calls continue. No reputable company would do so.

    Business Response

    Date: 11/24/2022

    Ms. ********, 

     

    Thank you for the opportunity to address your concerns.  We apologize for the frustration and inconvenience you have experienced.


    In your complaint you expressed dissatisfaction with calls you have received from Accredited Debt Relief.


    Rest assured your provided contact information has been added to our Do Not Contact list. 


    We hope this resolution is satisfactory.  Should you have any additional questions or concerns please do not hesitate to contact us.


    Sincerely,
    Accredited Debt Relief

  • Initial Complaint

    Date:10/18/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    a guy keeps calling and so rude , I said i am at work he keeps talking and i have to hang up . I told them not interested . This is harassment they call everyday .stop calling.

    Business Response

    Date: 10/19/2022

    **************, 


    Thank you for the opportunity to address your concerns.  We apologize for the frustration and inconvenience you have experienced.


    In your complaint you expressed a desire for Accredited Debt Relief to place you on our Do Not Contact list.  Your request has been honored.  Should you have any additional questions or concerns, please do not hesitate to reach out.


    Sincerely,
    Accredited Debt Relief

  • Initial Complaint

    Date:09/14/2022

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    KEEP RECEIVING CALLS FROM **********. *** TOLD THESE CLOWNS TO STOP CALLING. I DONT HAVE ANYTHING WITH THEM, AND DONT WANT ANYTHING FROM THEM. THIS CONTINUES, AND A FEDERAL LAWSUIT WILL BE FILED, INCLUDING A STATE POLICE REPORT.

    Business Response

    Date: 09/15/2022

    ******************,


    Thank you for the opportunity to address your concerns.  We apologize for the frustration and inconvenience you have experienced.


    In your complaint you expressed dissatisfaction over receiving calls from this company.  We have confirmed that you have been placed on our Do Not Contact list.


    We hope this is a satisfactory resolution to your concerns.  Should you have any further questions please do not hesitate to contact us.


    Sincerely,
    Accredited Debt Relief

    Customer Answer

    Date: 09/15/2022

    YOU SAID THIS 6 MONTHS AGO. NEXT A ATTORNEY WILL BE INVOVLED FOR DEMAND ACTION 

    Business Response

    Date: 09/19/2022

    ******************, 

     

    We are happy to have honored your request to be added to our Do Not Contacted list with the information provided.  Should you have additional phone numbers you would like added, please let us know and we will ensure they are taken care of appropriately.  If we can assist you further, please let us know.

     

    Sincerely,

    Accredited Debt Relief 

    Customer Answer

    Date: 09/24/2022


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
    If business continues from this point, a federal lawsuit will be done.
    Regards,

    *************************

     

Accredited Debt Relief is BBB Accredited.

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