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Business Profile

Fleet Services

Netradyne

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/03/2025

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Between 11/0924 and 12/2024 we had to purchase 22 new D-430 Drive Cam ******* for our Trucks to replace the original 60 D-410 cameras we purchased previously. We feel since there was an obvious problem with the D-410 cameras going bad and there should have been financial help while we were without the replacement cameras waiting to be delivered. Half of the D-430 cameras have been paid for. We are holding payment on the other half while we wait for Netradyne to facilitate a resolution. We have asked to send the cameras back for credit. we were told by field representatives they have taken cameras back for credit in the past. Netradyne continues to invoice us with interest for the remaining unpaid cameras.

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