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Business Profile

Franchise

McDonald's

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/05/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I want to lodge complaint about the poor service I had at ********************* *******************************************. I had a bad experience with this McDonalds in *********. I had ordered a double cheeseburger and a small order of french fries. When I got to the window, they asked me if ordered I ordered two happy meals, I told them no that I ordered a double cheeseburger and small french fries. They told me the park, and I told him that Im leaving for *********** and theres traffic. I told him I would wait at the window where they were at , they screwed up my order by asking me if I order two happy meals and I told them no! I have never ever had an experience with these people in my life. The employees were very disrespectful towards me and I called him a jerk and I drove away with my meal when I was leaving this gentleman called me a b**** and the * word I am a 67-year-old woman, and I do not like to be disrespected by this employee. He was a total jerk like I mentioned before! You do not tell a 67-year-old woman that Im b**** and the * word. The cars were waiting, until I was done. I have never ever had this kind of experience at this McDonalds in ********* in my life. I want this McDonalds employees to be reprimanded for disrespecting a woman! Yes, I did call gentleman a jerk, because he was yelling at me, and saying those words I mentioned in the above message. I go to McDonalds all the time near my house in ******** CA! I have never ever had a bad experience at this McDonalds in *********. I used to go there with my mom before she passed away, I dont need a person to insult me like that! I told this guy many times that I cant I cant park, that I am heading to LA because of the traffic! Second of all, he threw me my my meal , And rip the bag! I do not like to be disrespected by this person, and this guy needs to be reprimanded for saying those bad words to me I want this person to get in big trouble for disrespecting a 67 year old woman

McDonald's is NOT a BBB Accredited Business.

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