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Business Profile

Gutter Cleaning

SoCal Seamless

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gutter Cleaning.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:11/02/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Transaction dates - October ************************************* full - $4,000 They installed the gutters and the downspouts and two of them leaked. I sent pictures and videos and I was told someone would come out, but was not told what time, what day or who would be coming out. They had to fix this three times because it was never fixed when they came out. I specifically asked for the owner to come and do the repair and he ignored that request and didn't respond The third repair. If you can call it that, was to change the downspout to an open pipe that wasn't even centered or sealed into the drain. I sent a photo to the owner and texted him that I wanted to know when he personally could come out and fix this And that it was very badly done. I got a tirade of angry text telling me that I was rude and that I was expecting too much stay away from this business. I've never been treated worse. I paid in full in good faith that my rain gutters would be installed correctly. It hasn't really rained since they were installed and I have no idea if I'm gonna have to pay to get them completely redone. I actually had to block the owners phone number from my phone because of the tirade of rude text I received when asking that the work be done right and be fixed.

SoCal Seamless is NOT a BBB Accredited Business.

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