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Business Profile

Health and Wellness

Health and Wellness Bazaar
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BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/01/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Breast lift and augmentation on April 27th 2021. Surgeon dismissed concerns immediately after surgery that breast did not appear to be lifted. Reported 2 months later that left breast was visibly lower, areaola placement is so high that It is always visible if I bend over (wearing a bra) and that there were stitches popping out of my skin not dissolved. I was told that I needed to wait a year for full results. Submitted a request for evaluation to the same company last month . The recommendation was a BREAST LIFT AND AUGMENTATION . The price was 1500$ more than I originally paid . When I called to question why I would be paying more for the same surgery that wasn't done correctly the first time , I was advised that now patients are being told that "you may need more than 1 surgery for desired results "??? I was advised that the original doctor could correct the work for 3500$ + cost of the new implant 700$ (I originally paid ****). The original doctor was very dismissive of my concerns and I am not comfortable going back to him. I was advised that they would try another doctor to see if he would provide a discount. It's been over a month with no follow up or resolution .

    Business Response

    Date: 01/03/2023

    Hello, thanks for your email. I am actually working with this patient on her case and have been in touch with her, since she wants to go with a new surgeon and I have to work with many different companies to get her the best rate possible, it does take some time (especially with the holidays mixed in). The patient has my direct line and email address to follow up with me and I will continue to send her updates as I have them. If you have any further questions. Please let me know and I am hoping to have an answer to her with the pricing in the next week or 2, I did let her know as well today. Thank you! 

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