We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Health and Wellness

SlimmThicc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health and Wellness.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/24/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was an employee at slimmthicc med spa and I received a **** form from the business after being laid off in late July 2023 due to the spa not being able to pay me or keep me on; as they were not making that much income. I received a **** when I filled out a W2 when he hired me in early April as the esthetician. I never rented a room from the spa, never brought in my own clients, never agreed to a ****. Never was paid accurately nor on time and Im not 100% sure why or if he can legally make me a **** form? It was something I never agreed on

  • Initial Complaint

    Date:07/26/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Details of purchase: I originally purchased a groupon in the amount of $367.08 and my first appt was scheduled for 9/15/2021 at 1pm at 970 Turquoise st. I was advised that the service would not work with just 2 sessions that I had originally purchased through groupon. I asked how many sessions I would need and how much. They had me pull up my shirt, she measured me and took before photos. They got on the ipad and told me it would be 24 sessions (2-3 days a week) and the total would be $3000. Then stated the business was only open on Monday through Friday. I advised I was only available on Tuesdays then. I asked will the service still work if I only come in once week. They stated she would apply the amount paid from the groupon to the total due and that the results would be as if I was cool sculpting but less discomfort and also stated she previously worked for a company that did cool sculpting and she seen better results with your company and also that the results would still be the same coming in once a week. I advised that I would like to cancel the session then because I did not have time or money and that I would go through groupon for the refund since I was not seen. They stated that they had already redeemed the groupon and I would not be able to receive a refund and that they had onsite financing. We did 45 minute session and I couldnt take anymore. The tech scheduled me for 9 more, through the end of the year. I used a total of 8 sessions and it was doing absolutely nothing for me There is before and after photos on their ipad. I made a formal complaint and spoke with ************************* the owner and let him know that I'd like a refund of the unused sessions. ***************** is now telling me that he has a signed contract from me that states no refunds for unused sessions. I asked ***************** to please send me this "signed" contract, 3 times and I have received no response at all. Hes ignored all contact.

SlimmThicc is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.