Reviews
This profile includes reviews for Manscaped's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 47 Customer Reviews
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Review fromAnthony C
Date: 06/16/2025
1 starAnthony C
Date: 06/16/2025
Do not buy anything from them. They secretly put you on a subscription. They dont send you any email letting you know youre subscribed. They dont send you a curtesy email before changing your card to let you know in any way that youre subscribed to something. Then good luck jumping through all the hoops to finally cancel the subscription you never asked for. THIS IS SCAMMY PRACTICE and they know it or wouldnt do it. There are far better products you can get from the local store. ***** them!
Manscaped
Date: 06/17/2025
Hello *******,
We apologize for any inconvenience or confusion caused from your Peak Hygiene Plan.
We currently offer one-time purchase options as well as a variety of replenishment options for single products or a special membership option with our Peak Hygiene Plan.
Upon reviewing your account, it appears that you signed up for our Peak Hygiene Plan during your purchase. While reminder emails are sent prior to each renewal, we are sorry to hear if this was missed and not received.
With that being said, we're happy we were able to cancel the order and plan and resolve this for you.
Please let us know if we can assist you further. Have a great day!Review fromZach M
Date: 06/12/2025
1 starI was shocked to find that I was charged for products out of the blue that I did not purchase. Manscaped operates like a fake company, with no phone number to call.Review fromChad A
Date: 03/23/2025
1 starChad A
Date: 03/23/2025
This is a terribly deceptive company. I tried three times to purchase items using the purchase one time option; however, once you go to checkout you are signed up for a peak hygiene plan that automatically ships products. They then hide their cancellation option within their website so it is almost impossible to cancel. I was also shorted on one order and they make you jump through hoops to prove their mistake and you still dont get reimbursed. Additionally, when you contact them with a problem you can only email them. Even though you are clear in your request, they sent back a response asking for more information and then dont respond after that. Beware of this company. Finally, the products are nothing better than you can get at any drug store.Manscaped
Date: 03/27/2025
Hello ****,
We appreciate your feedback and are sorry to hear about your experience.
The Peak Hygiene Plan is an optional subscription that customers can add to their cart before completing their purchase. We strive to make our cancellation process and customer support as straightforward as possible, and our team is always available to assist with any order issues. If you still need help, please reach out at ******************************** and we will be happy to assist.
Review fromFares K
Date: 12/13/2024
1 starLook them up on you tube under how to cancel the subscription you never signed up for or told about I made a one time purchase and they sink their hook into you. They ship you products and charge you without your knowledge They took any link off their site that has to do with canceling, they dont make it easy Shame! Catchy marketing and clever company but dishonest and sneaky Stay away and spend your money else whereReview fromRyan T
Date: 11/05/2024
1 starThis company does not honor their warranty. Do not buy from them.Review fromEthanielas M
Date: 10/16/2024
1 starIt's been about a month since I've placed my order. I've tried contacting customer service twice and they told me to try cancel and reordering my order. I placed the order initially on September 18th, 2024. It's not October 16th, now the website says my order was placed on October 4th for some reason when I have the email confirmation of the order that says otherwise. I've since tried contact support 3 more times via the website support email and have had zero response. As a customer I've been very excited and have wanted to order from Manscaped for years and this has been a terrible experience and I haven't even got my order yet.Review fromPaul C
Date: 09/01/2024
1 starI had subscribed to a product and kept running out before the product was refilled. I seemed to take two weeks to reach my house. So I bought the same product from ****** and tried to cancel my subscription. There is no where on the website to cancel this single product. So I email customer service to stop the subscription. No answer an I received the service again the next month. I tried again with the same results. The third time I explained that it was looking like fraud. Get you on the subscription and keep you on it forever. Still no reply and still receiving the product. Do not get caught in this trap. You will get no help from them.Review fromTara L
Date: 06/28/2024
1 starManscaped is running an incredibly fraudulent business! My first order with them resulted in receiving more products every month, which I was billed for without my consent. The phone number had a recording that instructed me to cancel via there website which was annoying, yet "doable", or so I thought! **** to make an account with them and request to cancel a "subscription" that I NEVER signed up for in the first place! Should be simple, right? WRONG! Upon TRYING to cancel, I was hit with a barrage of questions wanting to know 'why' I was canceling...one of the questions being, "so you just decided to go back to having hairy balls?" I'm a cis gendered female and purchased this product as a gift so, ummm, NO! They kept trying to "upsale" me with different "offers". I recently found out, 2 YEARS AND 8 MONTHS LATER, yes you read that correctly, that they've been withdrawing $9,99 out of my bank account every 3 months! I moved 2 and a half years ago, so I've received NOTHING, and had no idea that they were STILL stealing from me. I lost my debit card recently so my old card was canceled, and they STILL managed to use it! I logged into the account again today to TRY and cancel and the message read; "Almost there! To finalize your membership cancellation, please check your email for a unique link. For your security, this link will expire in 2 hours". Two hours? How convenient for them! I did receive an email from them, with absolutely NO "link" whatsoever! The email was just for a 10% off of our products offer! So, they're basically making it IMPOSSIBLE for the customer, ummm, I mean "victim", to cancel! I had to call my bank and put a STOP on any future attempts for Manscape to continue stealing from me. The bank was willing to reimburse me $9.99 because they weren't able to explain how Manscape was still able to withdraw funds from a canceled debit card. I cannot believe this company still exists and is currently scamming EVERY single customer!Review fromRene R
Date: 06/24/2024
1 starRene R
Date: 06/24/2024
I received a replacement blade for a nose Weed Whacker which I never requested. This company is very aggressive in their scamming habits. Be very wary and stay away from them.Manscaped
Date: 06/27/2024
It appears you might have enrolled in our exclusive membership program, the Peak Hygiene Plan. Please be assured that the Peak Hygiene Plan offers flexibility and can be modified at your convenience. If you wish to cancel your PHP, you can follow our step-by-******************* here: ****************************************************************************************************.
Should you require further assistance or have any questions, please feel free to contact us at: **************************************************.
- Best, The MANSCAPED TeamReview fromArsy J
Date: 06/13/2024
1 starOrdered a device one-time, using a guest check out. 3 months later, was charged for a subscription I never signed up for.Tried to call but the phone number is a recorded message directing to the website. The website directed me to create an account to cancel or refund the subscription. Also tried contact through my payment method.Took 4 days; but they finally cancelled the subscription that I never signed up for.I find the method of attempting to secretly attach a subscription, being hard to contact for cancellation, and requiring account creation to be an unethical business practice when all I want to do is a one-time purchase of a trimmer.Unless you're ok with the above, I'd recommend purchasing a trimmer from a different company.
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