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Business Profile

Laser Hair Removal

The Laser Cafe

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Laser Hair Removal.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:08/22/2024

    Type:Sales and Advertising Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I started going to the laser cafe in november 2023 for semaglutide injections. a single injection ranged from around $70 - $120 and i usually paid $79 for 1mg weekly for a couple months. i dont remember exactly how much i paid, id have to see old bank records but i know it was definitely over $1000. i remember being given a sheet with potential side effects and nowhere listed was gastroparesis. after stopping these in maybe march or so, i noticed horrible stomach pain and constant constipation first thing in the morning. i just chalked it up to feeling bad because i was eating an ice cream or something sweet at night after dinner. after seeing people ************** for stomach paralysis, i finally connected the dots and realized that they were linked. i cannot eat foods i would like to enjoy because it makes my stomach feel horrible. i left one bad review on their ****** page that will certainly be lost through all the good 5 star reviews since customers are persuaded to leave one. i was persuaded to leave a 5 star review in exchange for a free shot which of course seems like a great deal so thats why that company has perfect reviews but i dont doubt theres another complaint. their negligence left me with chronic gastroparesis with no cure; just a couple of those injections have left me severely debilitated.

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