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Business Profile

Legal Document Help

Armory Document Solutions

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Legal Document Help.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/14/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Armory Document Solutions made a contractual promise to consolidate my debt by negotiating my account balances. I paid $500 per month for three years and they were to use this escrow to pay all of my accounts. I would take an initial credit hit, but at the end of my program, I was assured that by paying all of my account balances in full, my credit would be restored. I was also told that they would help to restore my good credit by writing all three major credit reporting agencies and explaining my participation in this program. Not only did they forget to negotiate two major accounts, that were then subsequently sent to court and collections, my credit is now majorly impacted and those accounts are still being reported as delinquent, even though I have paid them in full through collection agencies. This company did not do what they promised; and they did not spend my monthly payments ethically or judiciously. They also have not contacted me to help straighten out my credit score on my report(s), which was part of their contractual agreement. Their phone number is disconnected and they will not return emails.

  • Initial Complaint

    Date:03/15/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company was taking my money and not doing the things as in the contract we had signed. They said they closed and now I'm out all of that money. I need to be contacted by them or receive some kind of answer as to why they suddenly closed with no notice.

Armory Document Solutions is NOT a BBB Accredited Business.

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