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Business Profile

Legal Document Help

Concise Management Services

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/03/2024

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The service and the AD of the business was all a Lie! Lies Lies Lies, I wanted to resolve my debts and all the harassing phone calls! Paid 265 monthly for 42 months! I resolved a 18k debt myself, they just went through the motions and lied they did! I was summon to court for $13K I have 2 judgments against me they said they do NOT HELP! 6K pending and still being harassed! They told me today that they could not recover a single harassment Phone call of ***************************************************************** the AD people received $10-40K for being Harassed! They said each one was worth $500 Do not go with Concise ** it's a scam!
  • Initial Complaint

    Date:07/03/2022

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I tried to contact the company to cancel my services on June 30th. I was told someone will call me back. Instead of getting a call back I received a text on July 1st asking me to call them to cancel. I called them a total of 12 times and each time I was routed to voicemail.

    Business Response

    Date: 07/19/2022

    ************** account was cancelled the first time she called.  We have tried to contact her several times and she stated she has already spoken to someone and does not want us to call her back.  This issue is resolved.  

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