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The Doc Pros

Reviews

This profile includes reviews for The Doc Pros's headquarters and its corporate-owned locations. To view all corporate locations, see

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The Doc Pros has 3 locations, listed below.

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    • The Doc Pros

      501 W Broadway Ste 800 PMB 311 San Diego, CA 92101-3546

      BBB accredited business seal
    • The Doc Pros

      501 W Broadway Ste 800 San Diego, CA 92101-3546

      BBB accredited business seal
    • The Doc Pros

      4231 Balboa Ave # 1010 San Diego, CA 92117-5504

      BBB accredited business seal

    Customer Review Ratings

    2.29/5 stars

    Average of 7 Customer Reviews

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    Review Details

    • Review fromPatricia V

      Date: 05/29/2024

      1 star

      Patricia V

      Date: 05/29/2024

      This is the worst company ever I paid $265 for a year back in sept 2023 Theyll back in September 2023 I just paid off my account. I paid them $3000 $265 a month for a year and I did nothing Im being sued And now a lawyer has contacted me and now I have to pay this lawyer. This is the biggest scam ever the worst company ever I told them how do you stay in business the company ever do not go with them run run run as fast as you can. .. The *************** keeps telling me oh Ill put this up to my manager and run this by him and see what he can do for you so Im waiting to hear from this manager.. they take your money and I dont know what they do with it. Next time I talk to this other boss Im gonna ask for a refund and Ill pay the credit cards myself. Its a bunch of BS. Its terrible scant fraud scam!!!!????????????????????

      The Doc Pros

      Date: 05/30/2024

      We understand your frustration and confusion. The Doc Pros makes it very transparent on how the program works. We did send you a message today and we are waitinig for a response from you so we can set up a time to speak to get clarity and resolve what issues you may have.
    • Review fromAgnes S

      Date: 09/06/2023

      1 star

      Agnes S

      Date: 09/06/2023

      this company is the biggest scam ever. if your thinking about going with ********.... RUN!!!! trust me, i had to find out the hard way. do do yourself a favor and do NOT go with this company

      The Doc Pros

      Date: 09/07/2023

      This consumer has been cancelled since March 27th 2023 and received a refund. She was confused during the process and was very hard to get in touch with and when we did she would not comply to what was needed. This consumer already had issues before enrollment. And we are not ********, we are The Doc Pros.
    • Review fromAlesia P

      Date: 08/29/2023

      2 stars

      Alesia P

      Date: 08/29/2023

      I entered into a contract with the doc pros and prior to the 5 day grace ****** I attempted to cancel at this point its getting the 5 days and still no response from them. I just want to cancel.

      The Doc Pros

      Date: 08/30/2023

      We have cancelled this consumer on 8/23/23 when she requested to cancel. We sent a SMS confirming cancellation and a email on 8/28/23 confirmnig cancellation. This person keeps calling requesting a update but they are cancelled. No payments have been made and this client is cancelled since 8/23/2023.
    • Review fromMarie P

      Date: 07/11/2023

      1 star

      Marie P

      Date: 07/11/2023

      They are a fraud. Take your money and never paid toward anything. Told me they would only pay when I got notice I was being sued. I cancelled and ask for refund of some money due to they never paid anything out of what they received. I was told I would not get refund because of the safety they provided. What safety???Wait till I get sued to do anything.No this company just took/stole my money for nothing. Nothing but scammers.

      The Doc Pros

      Date: 07/12/2023

      Hello - We appologize for the inconvince as The Doc Pros is a servicing company that you requested assistance and you decided to cancel mid program. We have spoken to you multiple times and you have been sent many correspondence regarding The Doc Pros so I am sure that you were fully aware on how the program works. We will review your file once again and contact you if a refund is issued. Again we appologize for the confusion that you seem to have.
    • Review fromJennifer D

      Date: 06/21/2023

      1 star

      Jennifer D

      Date: 06/21/2023

      Your service is a fraud you tell people one price and charge another after they sign up for your services

      The Doc Pros

      Date: 06/22/2023

      We are sorry that you may have had some confuson. Your payment amount has never changed and you have never made a payment to The Doc Pros. We will cancel your account as it seems this program is not the best fit for you.
    • Review fromJonathan H

      Date: 10/06/2022

      5 stars

      Jonathan H

      Date: 10/06/2022

      I was a little weary at first - but these guys really ended up coming through for me. I was in a deep hole with some creditors and they got me out way quicker than I thought was possible. It was some letters and emails i was scared to open, but thankfully advisors at ******** walked me through it all, got me in a MUCH better position in my finances , and got this mess behind me. I have already referred my brother to this program. Thank you all again for help

      The Doc Pros

      Date: 10/07/2022

      Hello ********! Thank you for letting us know that you are satisfied with the results! We strive to have successful results like these for ALL of our clients!
    • Review fromEmilee M

      Date: 09/20/2022

      5 stars

      Emilee M

      Date: 09/20/2022

      Doc Pors is amazing. they have went above and beyond to help me resolve my debts d get them off of my credit report. I highly recommend this company, as i was just in a settlement program and got switched over to the debt forgiveness program. I am super pleased and already seeing my credit hike up just after 6 months. Thank you ********.

      The Doc Pros

      Date: 09/22/2022

      Hello ******! We are pleased that you are happy with the program and we look forward to more positive results coming your way!

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