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Business Profile

Medical Marijuana Dispensaries

BaM Body and Mind Dispensary

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Marijuana Dispensaries.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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  • Initial Complaint

    Date:12/26/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    A few months ago I went on a regular visit to Body and Mind Dispensary to acquire medicinal cannabis for certain health issues. As I began to walk into their parking lot I was confronted by a security guard who falsely accused me of urinating on their property. He then asked if I could walk to the check in desk where I was met by the receptionist who immediately concluded that due to the incident I would be banned for life. And in a moment's notice I was to leave. Since my car needs repairs I rely only on a few dispensaries I can reach by bike. So this was rather inconvenient. It seemed more as if the fabrication was orchestrated in regards to the situation. I realize that dispensaries who serve both medical and recreational needs, such as Body and Mind, have recently been exposed as sellers of tainted cannabis which has been found to be laced with artificial substances as reported in the San Diego Union Tribune. However, I still knew how to pick out the proper natural cannabis and still wanted to frequent the location.I just hope to be allowed to enter again. Since there is no evidence to reverse their calumny this bit of conjecture felt like defamation. I would like a formal apology from Body and Mind Dispensary.

BaM Body and Mind Dispensary is NOT a BBB Accredited Business.

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