We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Medical Marijuana Dispensaries

Mankind Dispensary & Delivery

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Marijuana Dispensaries.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/20/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Monday, August 15, 2022, around 11:30am, I visited the store to take them up on their advertised **** on Platinum Vape. Outside, I confirmed with the staff that checked me in that the deal was available. Inside, I attempted to purchase the product but was told the **** offer was unavailable because they had distributed one box, and now needed to spend an an unboxing the next box of ****s. The guy with the free products literally walked right past me. After I expressed my dissatisfaction with this, the budtender said if I didnt like it I should get out of their store. I said I just wanted to purchase something else then, and she treated me very rudely during the remainder of the encounter.For example, she forgot to ask if I was paying by cash or card. (I was paying cash). After entering my phone number into the machine and didnt know how to proceed, she mockingly saying Is this your first time or sthg!?Upon leaving I left a voice mail with the manager and no one ever called me back (its been 5 days). I also called again yesterday (Thurs 8/19) manager didnt answer or call back.This isnt this first time this has happened. About 2 months ago, I visited at 10am for the same ****. That time, staff just hadnt bothered to open the BoGo since store opened at 7am (mgr admitted this later). And staff then had also been rude and said since Id come at 10am I was too late for the BoGo, which wasnt true.

Mankind Dispensary & Delivery is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.