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Business Profile

Online Retailer

Sand Cloud
BBB accredited business seal
BBB Accredited BusinessB Rated by BBB

Reviews

This profile includes reviews for Sand Cloud's headquarters and its corporate-owned locations. To view all corporate locations, see

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Sand Cloud has 2 locations, listed below.

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    • Sand Cloud

      4629 Cass St PMB 52 San Diego, CA 92109-2805

      BBB accredited business seal

    • Sand Cloud

      400 Hillsboro Technology Dr Deerfield Beach, FL 33441-1842

    Customer Review Ratings

    1.41

    Average of 22 Customer Reviews

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    Review Details

    • Kirsten H

      Date: 04/30/2023

      Kirsten H

      Date: 04/30/2023

      One star at the moment. I ordered a large order for 7 of these towels for an upcoming trip. I received only 1 towel. I assumed they shipped separately because I bought an additional mystery XL towel after placing my order (it was a pop up thing for a discounted price after I ordered). I reached out to customer service who are requesting I send photos of the packaging that the single towel came in which I obviously don't have because who on earth keeps the packaging their purchases come in after they've opened it?! Ridiculous. I've provided my order number and photos of the produce I did receive. I'll file a claim soon with my credit card company but I was trying to give them the benefit of the doubt that they would make this right.

      Sand Cloud

      Date: 08/24/2023

      Hi There,Order#******* originally had 8 towels, however cx only received 1. As per the customer's request, this problem was resolved by placing replacement order #******* for the six missing towels. On May 5, the package was delivered to cx.

    • Alona D

      Date: 08/01/2022

      These towels are very pretty and soft and I wish I could leave a better review but unfortunately I purchased a tye die towel that was bleeding ink and damaged my bathing suit and also damaged another sand cloud towel upon contact with water. My complaint to customer service was ignored and I never heard back from customer service about this issue.

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