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Business Profile

Plastic Surgery

Dr. Steve Laverson

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint type

  • Initial Complaint

    Date:11/29/2023

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have documentation of everything that has taken place pre and post-surgery. After I had my second surgery you explained to me that there are times when excessive proteins or the organs can move in the body can make it worse. which is not the case in this case I had the second surgery to give Dr. ********************** an opportunity to repair his mistakes exposing my health and my life, but it worsened. The procedure must be redone by Dr. ******** since the breast implants were distorted and dangling. Also, re-do my stomach. My recovery from time pain and extensive anesthetic was difficult for the doctor, who ultimately treated Ir poorly.I had a follow-up appointment with Dr. *********************** two days after my first surgery, in which he stated that the results weren't what they were supposed to be, so he scheduled me for a second surgery. I went ahead with the second surgery because it was meant to correct the first surgery and I trusted the doctor to fix the problem. As a result of the second surgery, my body looks worse than ever even before having any surgery. I have submitted pictures of my post-surgery and have been told the best way to fix the problem is to have another surgery at an additional cost of S10,000 dollars. It is outrageous to charge a patient for a mistake that was performed during the first and now second surgery. I paid for my initial surgery expecting it to be done protessionally and correctly the first time.Furthermore, since my complaint to Dr. *********************** I have dealt with rude and unprofessional comments made by him during our appointment. During the said appointment, he said that my body looked disgusting and that I have no luck and no case whatsoever. I can't go through another surgery with Dr. ********************** as he has not provided a safe and/or professional environment for me. I do not trust a Surgeon who lacks professionalism and has little regard for the well-being of their patients.I am requesting full reimbursement for my surgeries. I am suffering from depression and anxiety because of the results of the surgeries that have been performed by Dr. **********************. My body looks worse than ever before. Having another surgery with him would be a waste of time and money. I already had two surgeries with unsuccessful results, and it has been very difficult to recover from them. It has also taken lots of time which has also prevented me from working. I believe the best way to get this matter resolved is for me to get a full refund since Dr. ********************** has had the opportunity to correct his errors and instead has shown that he is incapable of done so in a professional manner.

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