Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Pool Maintenance

Vida Pool and Spa Care

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pool Maintenance.

Reviews

Customer Review Ratings

1/5 stars

Average of 4 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromsammy d

    Date: 06/14/2025

    1 star
    bought 2 pool cleaners from them. One the plug in prong broke and they both get stuck on the bottom of the pool. Both junk. do not buy
  • Review fromPaul G

    Date: 08/15/2024

    1 star
    I bought a pool pump and installed it in early June 2024 and its already broken and its August 2024 and they will not return my calls or emails. I got ripped off!!
  • Review fromDouglas B

    Date: 07/26/2024

    1 star
    Does not shut off, battery only last 5 to 8 minutes and does not complete at least three or four times around the pool. On off switch seems to be non-functional.Bought it on Amazon, an 30 day Return has expired, however, I did fill out warranty card to light a pool. Tried calling phone number that was left, and naturally nobody answers except for an acting machine and voicemail is full.
  • Review fromTierney M

    Date: 06/15/2024

    1 star
    I purchased a vidapool vacuum in April which I didnt open to use til end of may used once didnt work well for me . I complaint is I tried to used it at my daughters pool to see if it didnt work well because maybe mine wasnt as level as needed to be. It wont turn back on and I cant seem to find any contact info. Purchased thru Amazon and the return policy of 30 days past before I even opened.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.