Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Precious Metal Dealers

Bullion Standard

Reviews

Customer Review Ratings

4/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromErica R

    Date: 04/05/2025

    5 stars
    I had a great experience purchasing silver eagles here. Their customer service answered a few questions I had with professionalism very expeditiously. Their ethics really shine, and this is reflected in their prices. I'll be a repeat buyer for my next purchase.
  • Review fromBruce B

    Date: 02/07/2025

    3 stars
    Not sure what to think. I had one small transaction completed in late 2024; everything went well including a long convo with CEO **** **** but who is the only person I've ever had contact with. I sent product to a CO address and received a paper check (by request) a week later. That said, I am now attempting to complete a much larger transaction and have received no response from the company all day despite several attempts. So at a bare minimum communications with the company are poor. There's no good reason why a customer needs to wait overnight for an answer to a simple question. Prices offered are unusually competitive, I've even say industry leading. But the weak link is their utterly confusing product offerings and cumbersome website. It's also surprising (or suspicious) that obvious errors are not corrected despite my giving them a heads up months ago. As I said at the beginning I'm not sure what to think. I'll follow up when I know more.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.