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Business Profile

Printer Sales and Service

ACC Business Machines

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Printer Sales and Service.

Complaints

This profile includes complaints for ACC Business Machines's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

ACC Business Machines has 3 locations, listed below.

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    • ACC Business Machines

      8865 Balboa Ave #B San Diego, CA 92123

    • ACC Business Machines

      654 L Street Chula Vista, CA 91911

    • ACC Business Machines

      902 S Santa Fe Ave Vista, CA 92084

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:11/24/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My Brother MFC-L2750DWXL was picked up by staff at this business on 10/11/22 for an issue with my printer having no power. I called them on a weekly basis and was told they were waiting for a part. I called them on average of once a week for about a month, and emailed twice. No one voluntarily reached out to me. Now staff stopped responding to me entirely. I am not even if they even have my printer still. I want it back and I dont want to be charged for anything including their initial fees. They failed to do their job and lacked effective communication. I have been more than patient but my patience is not getting things done.Thank you.

    ACC Business Machines is NOT a BBB Accredited Business.

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