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Business Profile

Sample Distributing Services

The Savvy Sampler

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sample Distributing Services.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/31/2024

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have got a number of number of email's stating I have won a certain sampler from **** Socks or Victoria ****** to multiple other items. I did all the requirements and I still have not received one item and I don't think it's right

    Business Response

    Date: 06/04/2024

    Hi *****, 

    If you email us at ************************************* we can ask you a few more questions to look into this for you! 

    I can assure you that if you properly redeemed any of our samples they would arrive at your door, free of charge, in 4-6 weeks. 

  • Initial Complaint

    Date:04/23/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    There have been three transactions with this company, February 7th 2024, March 14, 2024 and April 10, 2024. The following products house hold cleaning supplies, gift card from target, and the last one was for plastic storage containers. They never sent anything to me, no tracking number,nothing. I would like my money back or the items they promised to send to me, if they don't have the items I want my money returned.

The Savvy Sampler is NOT a BBB Accredited Business.

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