Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Searchers of Records

SpyFly

Reviews

Customer Review Ratings

1.13/5 stars

Average of 15 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromGregory N

    Date: 09/25/2024

    1 star
    This site contains erroneous information regarding known relatives and addresses
  • Review fromCody C

    Date: 04/26/2024

    3 stars
    I pulled up the BBB while on the phone, they do use deceptive business practices and at first once I realized they were not going to issue a refund and only offer extended service plans I mentioned the BBB and that I wanted to talk to a supervisor. They took about 3 minutes got back on the phone and issue a refund. Thankfully I caught the charge while it was pending and it was issued before I even got off the phone.
  • Review fromMisty G

    Date: 02/03/2024

    1 star
    What a rude company and refuse refund my acct even though emailed requested cancellation. Even day prior to charging acct. Rude member support. Less than one star
  • Review fromTimothy M

    Date: 12/12/2023

    1 star
    False advertising. Says free property search and they are Liars
  • Review fromTo B

    Date: 06/28/2023

    1 star
    theyre full of sh*t, they scam their customers, and they also scam content creators for promotions on instagram
  • Review fromJames B

    Date: 06/20/2023

    1 star
    False advertising and they ********** too much for what you get. This is an awful business and business practices.
  • Review fromDavid S

    Date: 06/16/2023

    1 star
    Was charged $1 and then cancelled my account the same hour I'd activated it, well before the 7 days was over. This fraudulent company will still attempt to charge me $29.97 and they never had any of the info I was looking for. It's all a scam and fraud. Going to do my best to block them from charging me.
  • Review fromSarah M

    Date: 05/29/2023

    1 star
    Was charged $1 and then cancelled my account before the 7 days was over. This fraudulent company still charged me $29.97 and they never had any of the info I was looking for. Its all a scam and fraud.
  • Review fromSoledad P

    Date: 04/23/2023

    1 star
    This website is fraud and the *** should investigate them. They are totally disregarding ** law.
  • Review fromMarie B

    Date: 04/09/2023

    1 star
    I cancelled my account before the 7 day $1 trial was over, actually it was same day that I cancelled and was still charged the $29.99. That is very bad customer service and I want a refund. Had I known that they were going to still charge my account I would have never used their services in the first place, I am so angry. I will never use a website like spyfly to find a loved one again.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.