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Business Profile

Self Laundry Service

Euclid Coin Laundry

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Self Laundry Service.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/07/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Went to the Laundry mat on Sunday September 6th 2024. Had issues with the washer machine and dryer. The dryer wouldnt start and the washer machine was stuck in wash cycle for over an hour. Called the owner he came down and fixed washer and started dryer. Once the dryer was finished my clothes still were wet. I also informed owner the washer machine did not wash the clothes properly. I asked for my money back or a free dry because my clothes still were wet. The owner completely ignored me and left. The sink does not work and the machines are in poor conditions. I attached a shirt and shirt that were washed and dried.

Euclid Coin Laundry is NOT a BBB Accredited Business.

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