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Business Profile

Storage

SecureSpace Self Storage Rancho Penasquitos

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Dennis W

    Date: 07/13/2024

    Quoted a price and then did not honor it. Classic bait and switch.

  • Brynn A

    Date: 05/29/2023

    A lot to say about this place but ill try and make it short,The location is rather annoying to get to having to go through a apartment complex parking lot with multiple speed bumps and cars parked rather un uniform as usual at an apartment complex Not great for trailers coming and going to storageThe facility has major issues with setting proper lighting time for the lockers resulting in issues like falling, tripping and having to worry about seeing in the dark depending on if the lockers lights were updated since opening however I have still seen a few people complaining after I myself had a issue where I fell carrying large things in the dark.They use this company called ****************** for there access control and the main door at the top has been down multiple times making you go to another door on another floor, not to mention whoever installed it clearly didnt know what they were doing since any time the system reboots or has a glitch the doors open immediately Not fail secure setup Its also incredibly easy to get in with no code and thats kinda frightening if you store things there like I do.The car wash always has issues it seems, they claim its working now but the last time I went the water worked and no soap or pressure in the options menus. The ** is kinda short about literally anything as well as impatient and snippy not just to us anytime we have been in there and there is another customer as well, we personally prefer dealing with ************* has always resolved any issues respectfully and timely and is always a very easy person to work with. Honestly should give him the ** position.I dont really know how much longer we will use this place, they really need to fix up some of the issues.

SecureSpace Self Storage Rancho Penasquitos is NOT a BBB Accredited Business.

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