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Business Profile

Storage

U-Stor-It North Park, LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Jacqueline L

    Date: 04/03/2023

    I moved all my belongings into U Stor It on *************., two months ago.The unit next to me had a leak and the water leaked into my unit. The manager ushered me out when I went to check on it because it was nearly closing time, and he said there was no water in my unit. When i moved a box, the bottom was soaked through and it left a water ***** I went back to check on it a couple days later, and there were no notes in the system and no follow up. The day I went back, the water was streaming in a lot worse than before and some of my items were very wet. The nice gal at the front desk brought towels to sop up the water. They were absolutely soaked with water and dripping, so i put down towels until i could figure out what to do. Manager said that they dont have the same size unit, offered me 50% off, but I would have to pay if I went to a bigger size unit. Now does that sound right? Terrible, terrible customer service!I dont think they would pull that with a guy. I think theyre taking advantage of me, because I am a woman.

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