We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Swimming Lessons

San Dieguito Sea Dragons

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Swimming Lessons.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:04/30/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    San Dieguito Synchro / Sea Dragons (SDSD) 1) misleading re: WhatsApp, 2) not abiding to USAAS Athlete Bill of Rights, 3) breach of contract of SDSD Cactus Classic Invitational Travel Plan and SDSD Travel Handbook Release.9/18/23 9:50 PM: SDSD SEASON LAUNCH ***** sent to Parents that WhatsApp is optional.1/13/24 6:46 PM: San Diego Sea Dragon Invoice 098 $390.00 received by *****.1/14/24 8:16 PM: Cactus Forms ***** sent to Parents with SDSD Cactus Classic Invitational Travel *********** Travel ******************* stating 1) Athletes and Chaperones will be staying in Air BnB *******************************************************************) Coach **** will create a parent group chat to share updates-photos, 3) send athlete with $150 cash to give to chaperones for gas and food. Any remaining money will be distributed evenly and returned. 4) ***************** Code of Conduct 1/16/24 10:15 AM: SDSD Travel Handbook and Release was signed by *********************** to Coach **** &Board Officers.2/14/2024 3:57 PM: Cactus Classic Reminders Coach **** ***** to Parents to use the WhatsApp parent group.2/16/24 7:15 AM: ********, *******, ******************************* sent ***** opting out of WhatsApp to ************************** 2/16/24 7:54 AM: *******************, ***************Officer ***** to Parents that Board Officers will ask *******, to step out of photos, and for Parents to ask ******* to step out of photos.2/16/24 11:45 AM: *******************, *************** Officer ***** to Parents that status of their minor child would not be provided without using WhatsApp.2/16, 2/17 and 2/18/24, AG and JR ***** drove to Competition. NO COMMUNICATION RECEIVED ALL WEEKEND FROM COACH, CHAPERONE OR BOARD OFFICER, ON STATUS OF DAUGHTER, *******. WE TRACKED DAUGHTER CELL PHONE LOCATION AT ADDRESS ********************* WHICH IS DIFFERENT FROM AirBnB ************************** FORM. POST COMPETITION, OUR DAUGHTER SHARED SHE WASN'T ABLE TO CALL/TEXT BECAUSE SHE DIDN'T HAVE PHONE READILY AVAILABLE, AND COACH **** ASKED HER TO STEP OUT OF TEAM PHOTOS.

San Dieguito Sea Dragons is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.