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Business Profile

Tire Dealers

Tire Express

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tire Dealers.

Complaints

This profile includes complaints for Tire Express's headquarters and its corporate-owned locations. To view all corporate locations, see

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Tire Express has 2 locations, listed below.

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    • Tire Express

      4018 35th St San Diego, CA 92104

    • Tire Express

      6625 Linda Vista Rd San Diego, CA 92111

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:07/25/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Email sent to merchant: Hello, I was there in your 3500 Facility last Friday May 31, 2024 and I got my 2 Tires at the Back replaced. I went there in your place to save money. I know that the 2 tires I have were used Tires. Itll only last about a year. Initially ** told that it cost $150 for the 2 Tires which was fair but after a while the rep there told me that I needed to pay an extra $300 more bec the metal rims of my tires have damaged and it needed to be welded/welding to repair it. That I had to come back the next day for it. I got my Tires rims checked and no damaged on it and no welding repair were done. I got rip off & I get scammed obviously for the overcharge of the none necessary service. Im requesting a Refund of $300.00. Not because that Im a woman that I knew nothing & not smart. Your staff took advantage of me to rip me off. Its not fair. Otherwise Ill file a complaint to the BBB Better Business Bureau, ********** Atty ******* or San Diego District Attorney for a Bad Business practice for Consumer Protection. Also, if I wont get any Refund at all, Ill file a small claims court case for the $300.00. I will also place a Bad Review on Yelp and ****** so others wont get scam like what happened to me. If I get a Refund then I wont file a complaint and wont file a case to small claims court. Please advise and inform me of the action to this Request for a Refund. Thanks. *************** Sent from my iPhone

    Tire Express is NOT a BBB Accredited Business.

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