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Business Profile

Tool Maker

ImpelPro LLC

Reviews

Customer Review Ratings

5/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromCliff F

    Date: 04/13/2025

    5 stars

    Cliff F

    Date: 04/13/2025

    A new mouse trap when pulling impellers! Impeller pullers have not changed all that much over the years and in a tight engine compartment can be a real challenge for us larger yacht owners. This freshly designed and well thought puller from ImpelPro solves issues and concerns Ive faced pulling my raw water impeller. First and foremost - the bearing design makes for an extremely smooth and easy pull, so much so that you can almost pull the impeller by hand without a wrench! Next, the tooth design grabs the impeller and will not let got until its pulled free, no more slipping off with a difficult impeller! Cudos to ImpelPro for designing such a functional tool! Next, in todays day and age it seems sellers have forgotten about customer service - not **********************, theyve impresses me from day one and have continued to do so, all with great communication. I must say, its truly a breath of fresh air seeing a new generation of tools and a great business for the boating world!

    ImpelPro LLC

    Date: 04/29/2025

    Thank you so much for the fantastic review! Were thrilled to hear that the ImpelPro puller made a difference in your engine ************** means the world to us to hear your appreciation for both the tool and our customer service. Were honored to be part of your boating toolkit and grateful to have customers like you who recognize the thought and care we put into everything we do. Heres to smooth sailing and stress-free impeller pulls! The ImpelPro Team ??

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