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Business Profile

Web Design

Disigni

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:03/09/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    You can see my complaint for Tenfold Animations filed with BBB #********. Tenfold Animations is now Disigni. It looks like they overcharge people then shut down and start a new "business" doing the same thing. I found this out because all of the phone numbers for my contacts while doing business were discontinued for Tenfold Animations but until last week their website was still operational. So I put in a query through the Tenfold Animations website. And lo and behold not even 10 minutes later my partner got a call from a company named "Disigni" instead asking about the query. My partner repeatedly asked why a company named Disigni was responding to a query form for Tenfold and the person refused to acknowledge the question, but just kept asking to get their business for that kind of product. "*****" from Disigni then sent my partner several different bank accounts from different banks and states asking for money for services. ***** also sent an "NDA" saying a customer could not share any experiences--including financial experiences with Disigni. I would like BBB to reach out to them about the $400 they owed me when they were Tenfold Animations. They are ripping off people in this scam operation. Please refer to all my supportive documents for case #********.Let me know if you have any questions. Thank you for your consideration.Sincerely,***** ******

Disigni is NOT a BBB Accredited Business.

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