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Business Profile

Artificial Intelligence

Smart Ecosystem, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Artificial Intelligence.

Complaints

Customer Complaints Summary

  • 6 total complaints in the last 3 years.
  • 5 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/20/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I worked as an independent contractor for **********, which operates under Smart Ecosystems Inc.According to our agreement, I was to be compensated at a rate of $31 per hour. On April 17 and 19, 2025, I completed tasks totaling 3 hours and 21 minutes of work through their platform.However, I have not received any payment for the work performed. My account was also suspended without any prior notice or explanation. Despite submitting multiple support tickets and an escalation form over the past month, I have received no response.The company has failed to fulfill its payment obligations under our contract and has disregarded all attempts to resolve the issue.

  • Initial Complaint

    Date:03/15/2025

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I became aware of three 1099-*** forms via the *** website. The 1099-***s have a total freelance income of $7,058. I have never heard of Smart Ecosystem, and certainly have never worked with them. I have filed a *** fraud report and I am sending letters to both the address on the 1099-*** in ******** and the corporate address in *************. In addition I will file a form *****, Identity Theft Affidavit, with the **** I am reporting this because this corporation needs to be held accountable for its actions. I noticed another complaint about an elderly man receiving a 1099-***. If I can help him along with myself all of the work that Im doing to stop this corporation will be worth it.

  • Initial Complaint

    Date:03/13/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    i see a 1099 nec on my account but i have no clue who this business is i have never received any pay from them and the address on the 1099 isnt correct. what is this and how do i get it removed from my income.

  • Initial Complaint

    Date:02/02/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My father received a 1099-*** from this organization and he is retired and 82 years old and does not use a computer or work from home. He has never contacted them, worked for them or anything. My fathers information needs to be removed from whatever database they have and they need to correct this ASAP with the IRS!I have POA over my father and any issues should be discussed with me. We cannot file his taxes until this is corrected.

  • Initial Complaint

    Date:05/28/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have repeatedly asked Smart Ecosystem, Inc., i.e. "Outlier" to delete my account information (email conversation PDF attached). They said they would, but then I continued to receive emails from them and confirmed that they did not delete my account. They have my bank account information as well as my SSN. They lured me in with a high paying, set my own hours, work from home job, but the work never materialized. I'm unable to delete this information from my account, and every day seems more likely they are running a scam.

    Customer Answer

    Date: 05/30/2024

    Here is the email I have been using to communicate with them: ******************************.

    Best,

    Bryce

Smart Ecosystem, Inc. is NOT a BBB Accredited Business.

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